Team management is the ability of an organization to coordinate a group of individuals to complete tasks. There are four main types of teams: 1) Formal teams with a rigid structure, defined leadership, strict hierarchy and well-defined roles. 2) Informal teams with flexible leadership and fluid hierarchy. 3) Cross-functional teams composed of team members trained in different specialties. 4) Self-directed team composed of members that initiate projects themselves.

Here are our 5 simple steps in leading successful and productive teams:

1) Objective Setting

This is the most important aspect of managing teams. Clear goals and objectives should be defined at the beginning of a team project. This way there is no confusion and an aligned vision. Group formation and development which will predict/prevent problems or roadblocks

2) Teamwork.

Effective Decision Making/Problem Solving Tools

3) Communication.

Communication (an environment where team leaders feel confident to voice concerns. Communication (poor communication and lack of autonomy can lead to issues.)

4) Feedback

5) Team Tools

6) Transparency

Team Decision-making Tools:

  1. Nominal Group Technique (NGT) – How to prioritize items
  2. Conflict Resolution Tool – Interest-based bargaining
  3. Conversation Techniques – Brainstorming and Cause and Effect
  4. Process Decision Program Charts (PDPC). Key strategic factors are split into Goals which are then divided into Strategies
  5. Decision Tree
  6. Affinity Diagrams – These are visual displays of possible answers
  7. Relationship Matrices – The relationships between process inputs and desirable outputs

Factors that can contribute to Cross-Functional Teams Failing: Leadership crisis, Differing departmental cultures, territorial behavior. Appropriate leadership preparation – schedule team meetings, with clear purpose and goals, management support and team building. Change Management: Complete and adequate information about coming change. High enough focus on value-added tasks