We are a Boston-based company focused on streamlining and improving processes to increase efficiency and productivity

Our Story

At Watson Operations, we have over 8 years hands-on experience implementing Lean process improvement projects in leading Fortune 500 companies, small to large, multi-site, domestic and international companies and non-profits. Using our in-depth knowledge and expertise, we provide process improvement solutions to clients in various industries including pharmaceutical, medical, R&D, healthcare, manufacturing, FMCG, material planning, battery industry and even in the non-profit sector. These focused initiatives have resulted in:

  • Increased productivity, efficiency, quality, waste elimination, cost reduction and lead time reduction based on the company’s strategic plans.
  • Acceleration of revenues through lean implementation, business process reengineering and process transformation.
  • Maximized turnarounds, change management, strategic planning and business rationalization for greater work flow- through and man-hour reductions.

We help our clients gain the competitive advantage and achieve tangible and sustained results

Melanie Watson PhD
Co-Founder & President

Melanie has earned a PhD in Neuroscience and conducted Stage 2 pre-clinical drug trials for major pharmaceutical companies including Amicus Therapeutics and Trophos. She has also become a Master Lean Six Sigma Black Belt and worked as a consultant with Merck, Novartis, Pfizer, Mylan, Sandoz and J&J implementing advanced lean transformation projects as well as 5S strategies. Most recently Melanie has implemented lean process improvement projects in the non-profit division.

Ian Edward O'Connor PhD
Co-Founder & Chief Strategist

Ian has a PhD in Chemistry and more than 8 years’ experience in Product Development and Program Management. He has and has been successful in attracting both venture capital and government funding, working with both the National Science Foundation and the Department of Energy. He has become a Master Lean Six Sigma Black Belt and has worked in academic, industrial and governmental research capacity before transitioning into operational management and commercialization in the battery industry.